{"id":11973,"date":"2017-02-08T12:08:47","date_gmt":"2017-02-08T12:08:47","guid":{"rendered":"http:\/\/sandbox.falcontailor.com\/returns-alterations\/"},"modified":"2026-05-09T13:53:49","modified_gmt":"2026-05-09T13:53:49","slug":"returns-alterations","status":"publish","type":"page","link":"https:\/\/falcontailor.com\/eng\/returns-alterations\/","title":{"rendered":"Returns & Alterations"},"content":{"rendered":"

[vc_row][vc_column][vc_single_image image=”11962″ img_size=”800×400″ add_caption=”yes” alignment=”center”][vc_column_text]<\/p>\n

Returns & Alterations<\/strong><\/h1>\n

[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=”48px”][vc_column_text]<\/p>\n

We take fit and quality seriously<\/h2>\n

Every Falcontailor garment is individually handmade under strict quality control and carefully reviewed before shipment.<\/p>\n

Because each garment is made to order, minor alterations may occasionally be needed to achieve the ideal fit. In such cases, we are happy to contribute towards local tailoring adjustments or, when necessary, offer a remake solution.<\/p>\n

Before requesting alterations<\/h2>\n

If the garment includes care instructions allowing washing or steaming before use, we recommend following them first, as fabrics naturally settle after handling and transportation.<\/p>\n

How to request an alteration reimbursement<\/h2>\n
    \n
  1. Contact us as soon as possible after receiving your order by e-mail at contact@falcontailor.com<\/a> or through our Help & Contact page<\/a>.<\/li>\n
  2. Describe the fitting issue in as much detail as possible. We may ask you to provide photographs for evaluation before alterations are made.<\/li>\n
  3. Once approved, please visit a local tailor within 7 days of delivery and request both an invoice and a description of the performed alterations.<\/li>\n
  4. Send the invoice and alteration details to us by e-mail and keep all communication for reference.<\/li>\n<\/ol>\n

    Alteration contribution limits<\/h2>\n

    Complete suit \u2014 50\u20ac
    Jacket \u2014 30\u20ac
    Trousers \u2014 20\u20ac
    Shirt \u2014 15\u20ac<\/p>\n

    Any costs exceeding these amounts are the responsibility of the customer.<\/p>\n

    Remake policy<\/h2>\n

    In the rare event that a garment cannot reasonably be adjusted, we may offer a remake.<\/p>\n

    If the original fabric is unavailable, a similar alternative fabric may be offered.<\/p>\n

    Returned garments may be donated to charitable organizations whenever appropriate.<\/p>\n

    Customers are responsible for return shipping costs unless otherwise agreed.<\/p>\n

    [\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"

    [vc_row][vc_column][vc_single_image image=”11962″ img_size=”800×400″ add_caption=”yes” alignment=”center”][vc_column_text] Returns & Alterations [\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=”48px”][vc_column_text] We take fit and quality seriously Every Falcontailor garment is individually handmade under strict quality control and carefully reviewed before shipment. Because each garment is made to order, minor alterations may occasionally be needed to achieve the ideal fit. In such cases, we are happy […]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-11973","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/falcontailor.com\/eng\/wp-json\/wp\/v2\/pages\/11973","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/falcontailor.com\/eng\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/falcontailor.com\/eng\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/falcontailor.com\/eng\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/falcontailor.com\/eng\/wp-json\/wp\/v2\/comments?post=11973"}],"version-history":[{"count":10,"href":"https:\/\/falcontailor.com\/eng\/wp-json\/wp\/v2\/pages\/11973\/revisions"}],"predecessor-version":[{"id":19853,"href":"https:\/\/falcontailor.com\/eng\/wp-json\/wp\/v2\/pages\/11973\/revisions\/19853"}],"wp:attachment":[{"href":"https:\/\/falcontailor.com\/eng\/wp-json\/wp\/v2\/media?parent=11973"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}