{"id":20039,"date":"2026-05-17T13:23:11","date_gmt":"2026-05-17T13:23:11","guid":{"rendered":"https:\/\/falcontailor.com\/faq\/"},"modified":"2026-05-17T13:23:11","modified_gmt":"2026-05-17T13:23:11","slug":"faq","status":"publish","type":"page","link":"https:\/\/falcontailor.com\/eng\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
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FAQ<\/h1>\n

 <\/h2>\n

Ordering<\/h2>\n

Can I change my order after placing it?<\/h3>\n

Yes \u2014 please contact us as soon as possible. Since production starts quickly, changes may only be possible within a limited time after your order is placed.<\/p>\n

Can I cancel my order?<\/h3>\n

Please contact us immediately after placing your order. If production has not yet started, we may be able to cancel and fully refund your order.<\/p>\n

Do I need to measure myself before ordering?<\/h3>\n

No. You can place your order first and submit your measurements later at your convenience.<\/p>\n

Can I order for someone else?<\/h3>\n

Yes. You can use your billing details and provide a separate shipping address during checkout.<\/p>\n

 <\/h2>\n

Measurements & Fit<\/h2>\n

How do I take my measurements?<\/h3>\n

We provide a simple step-by-step measurement guide and video to help you take your measurements at home.<\/p>\n

What if I need help with measurements?<\/h3>\n

Our support team is happy to assist you if you have questions during the measuring process.<\/p>\n

What if the fit is not perfect?<\/h3>\n

We offer a Fit Guarantee. If adjustments are needed, we will help cover local tailoring costs or remake the garment when necessary.<\/p>\n

Please see our Fit Guarantee and Returns & Alterations pages for details.<\/p>\n

Do you offer alterations?<\/h3>\n

Yes. In rare cases where adjustments are needed, we provide support through our alteration policy.<\/p>\n

 <\/h2>\n

Fabrics & Craftsmanship<\/h2>\n

What fabrics do you use?<\/h3>\n

We offer carefully selected fabrics from respected mills and suppliers, including wool, linen and cotton in a wide range of qualities and styles.<\/p>\n

Please visit our Fabrics page for more information.<\/p>\n

Are your suits canvassed?<\/h3>\n

Yes. Our suits are constructed with canvas and are not fused with glue. This provides better structure, comfort and longevity.<\/p>\n

Where are the garments produced?<\/h3>\n

Our garments are crafted by carefully selected tailoring partners, including a small family-run tailoring workshop with a strong focus on quality, precision and traditional craftsmanship.<\/p>\n

 <\/h2>\n

Delivery<\/h2>\n

How long does production take?<\/h3>\n

Most garments are individually made to order within approximately 2\u20133 weeks.<\/p>\n

How long does shipping take?<\/h3>\n

Shipping times vary depending on destination country and shipping method. Tracking information is always provided once your order has been shipped.<\/p>\n

Which countries do you ship to?<\/h3>\n

We ship to most countries worldwide. Available shipping destinations are shown during checkout.<\/p>\n

 <\/h2>\n

Payments<\/h2>\n

Which payment methods do you accept?<\/h3>\n

We accept secure payments through trusted international payment providers including Stripe and PayPal.<\/p>\n

Is payment secure?<\/h3>\n

Yes. All payments are processed through secure and encrypted payment systems.<\/p>\n

 <\/h2>\n

Privacy<\/h2>\n

How do you handle my personal data?<\/h3>\n

We process personal data in accordance with applicable privacy and data protection laws, including GDPR within the European Union.<\/p>\n

Please see our Privacy Policy for more information.<\/p>\n

 <\/h2>\n

Customer Service<\/h2>\n

How can I contact you?<\/h3>\n

You can contact us through our contact form or by e-mail. We normally respond within 24 hours \u2014 often faster.<\/p>\n

Can I unsubscribe from your newsletter?<\/h3>\n

Yes. Every newsletter contains an unsubscribe link, and you may also contact us directly for assistance.<\/p>\n

Can I request deletion of my personal data?<\/h3>\n

Yes. Please contact us and we will process your request in accordance with applicable privacy laws.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

FAQ   Ordering Can I change my order after placing it? Yes \u2014 please contact us as soon as possible. Since production starts quickly, changes may only be possible within a limited time after your order is placed. Can I cancel my order? Please contact us immediately after placing your order. If production has not […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-20039","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/falcontailor.com\/eng\/wp-json\/wp\/v2\/pages\/20039","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/falcontailor.com\/eng\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/falcontailor.com\/eng\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/falcontailor.com\/eng\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/falcontailor.com\/eng\/wp-json\/wp\/v2\/comments?post=20039"}],"version-history":[{"count":0,"href":"https:\/\/falcontailor.com\/eng\/wp-json\/wp\/v2\/pages\/20039\/revisions"}],"wp:attachment":[{"href":"https:\/\/falcontailor.com\/eng\/wp-json\/wp\/v2\/media?parent=20039"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}